The Goupon, Living Social, or other voucher / coupon will have been redeemed. In the case of a customer who has used a Groupon, Living Social, or other voucher or coupon to book a class, if a cancellation is made within 7 days prior to the class, up to 24 hours before the class, the customer will be issued a raincheck/reschedule code for the same value/number of classes, to be used within the next 30 days. The Groupon, Living Social, or other voucher / coupon will have been redeemed. In the case of a customer who has used a Groupon, Living Social, or other voucher or coupon to book a class, if a cancellation is made more than 7 days prior to the class, a replacement voucher will be issued for the same value/number of classes, with the same deal expiration date but no cash value. If we cancel due to inclement weather, you will receive a rain check / reschedule code to register for a different class of the same type within the next 30 days.Ĭancellation Policy for Groupon, Living Social Deals and Other Voucher / Coupon Providers In the event we decide to close the studio or cancel the event due to inclement weather, we will notify class participants via email. What happens if the weather is bad on the night of my event? If a cancellation is made within 24 hours prior to the painting class or 48 hours prior to a cooking or combination class, or if the customer is a “no show/no call” (i.e., the customer does not attend the scheduled class and does not provide notice of cancellation 24 hours (for painting) or 48 hours (for cooking) or more prior to the class), NO REFUND OR RAINCHECK WILL BE ISSUED. If a cancellation is made within 7 days prior to the class, up to 24 hours before the class for painting and combination classes and 48 hours before cooking classes, the customer will be issued a raincheck to attend a different class within the next 30 days. If a cancellation is made more than 7 days prior to the class, the customer will be given the choice between receiving a full refund, or a raincheck to attend a different class within the next 30 days. If you intend to purchase or drink an alcoholic beverage, please bring your ID, regardless of your age. Yes! We have our liquor license, and we sell moscato wine by the glass and a small selection of wines by the bottle, Stella Artois beer, soft drinks, and bottled water at most of our classes. We reserve the right to ask any person exhibiting signs of intoxication to leave the studio, without a refund.ĭo you offer wine or beer for sale at the studio? Regardless of your age, please bring your ID and be prepared to show your ID at check-in. At check-in, we will ask to see the ID of anyone who will be drinking alcohol. Events held at restaurants, breweries, or bars are often not BYOB, but drinks are available for purchase there.) You must be 21 or older to drink alcoholic beverages. You can bring any type of beverage that you like to our studio or on our tours! (Some events will include a beverage – This will be noted in the class description. All classes and tours begin promptly on time. We open our doors 30 minutes before an event starts, so come with a friend, or make some new friends, and choose your seats. We’ll let you know if something opens up! If an event you’d like to attend is sold out, you can join a waiting list by sending an email to with the event name, date and time, your name and contact information, and the number of people in your party. We sometimes add capacity or have cancellations. We open our doors for seating 30 minutes before an event so you have time to choose! If you are coming with a large group, we recommend arriving at least 20 minutes prior to the start of the event.ĭo you have a waiting list for sold out classes? The calendar for the upcoming month is generally posted by the 20th of each month.Ĭan I reserve seats for my friends so we can sit together? When does the new schedule of upcoming events come out?
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